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SOME CORPORATE EXECS FOLLOW SPIRITUAL BELIEFS
Displays
of faith can be beneficial to companies, advocates say
THE
DALLAS MORNING NEWS
Tuesday, December 25, 2001
by Victor Godinez
Staff Writer
The
American workplace is going through a spiritual awakening
as executives look for ways to bring their faith into the
office after a turbulent year, experts say.
Incorporating
religious principles into business can create an ethical and
spiritual atmosphere where integrity and honesty define corporate
behavior, they say. The effect can be positive for these companies'
financial health because they draw devoted workers and are
often held in high regard by customers.
"I
think there's been a renewed quest and a renewed openness
for people of all different religious backgrounds to talk
about God and spirituality in ways that aren't threatening,"
said David Miller, co-founder and president of The Avodah
Institute in Princeton, N.J. "I think it's a whole different
world now, and that's even before September II."
Avodah
(www.avodahinstitute.com),
from an ancient Hebrew word that means both "work"
and "worship," shows corporate executives how to
integrate faith into the workplace.
At
Dallas-based Interstate Battery System of America Inc., the
company's stated mission is 'To glorify God as we supply our
customers worldwide with top 'quality, value-priced batteries,
related electrical power-source products, and distribution
services."
Interstate
chairman Norm Miller is known for Christian business principles
and often speaks to interested organizations around the country.
"Norm's faith is at the heart of who he is, and he and
his management team offer a ministry to interested Interstate
employees through a Corporate Chaplain
Department," according to a company biography.
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SMART
BUSINESS
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Spiritual
principles in the workplace
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David
Miller
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Lane
Kramer
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At
Atlanta-based fast-food chain Chick-fil-A Inc., the company
policy of closing all restaurants on Sunday has always been
part of the chain's Christian emphasis.
The
chain's founder and chairman, Truett Cathy, "sees no
conflict between using biblical principles and applying those
to the workplace," said Jerry Johnston, senior manager
of public relations. "When you look at the numbers, it's
hard to argue against that."
Chick-fil-A
will surpass $1 billion in sales for the second year in a
row and continue its streak of 34 years of sales growth, Mr.
Johnston said.
The
company has a low turnover rate and has retained a number
of managers for more than 20 years.
While
closing on Sunday may seem self-defeating, many customers
are more likely to come back to a restaurant they feel cares
about more than profit, he said.
"Certainly,
business is competitive - we're probably in one of the most
competitive areas of business - and we still get on a regular
basis letters from customers that applaud the decision to
close on Sundays," he said.
But
Mr. Miller said that bringing your faith to work can create
ethical dilemmas that may cost a company money."
What
if a software developer, for instance, declined to accept
a contract to create a program for selling pornographic material
on the Internet? "I could say that I've got clean hands
and I haven't done this unpleasant contract, but oh, by the
way, I had to fire 100 people," he said.
"So
I guess on the one hand, I do want to say that doing the right
thing usually pays. But let's not be Pollyannaish, either.
Sometimes there's a cost to doing the right thing."
Such
dilemmas often make company managers hesitant to display their
faith too overtly at the office.
"I
think a lot of CEOs may have a desire to link their faith
to what they do at work, but they don't necessarily know how
to do that," said Lane Kramer, president and founder
of The CEO Institute in Dallas. "They need to see some
models of what does it practically mean to walk in the office
Monday morning when you're running your monthly manager's
meeting. How does that impact even the way you conduct your
meeting, or the way you view your people?"
The
CEO Institute (www.ceoinst.com)
is a group of chief executive officers from a variety of faiths
who meet once a month to discuss incorporating religious beliefs
into their daily work routines.
Mr.
Kramer said that while bringing one's faith to work should
primarily be about wanting to live a more ethical life, a
spiritual manager who practices his faith at work while acknowledging
his employees' religious diversity can also boost employee
morale and productivity.
"I
think that when people come to work, yes there is the actual
job that they have to do, the functional job that they have
to do, but I think most people want to work for a company
that stands for something beyond just making a buck,"
he said.
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