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In
his book, The Soul of the Firm, Chairman C. William
Pollard explains the reason behind the enormous growth
and success of ServiceMaster: its commitment to honor
God and the development of its people. Based on his
years of service, Bill Pollard uses examples from ServiceMaster
to show leaders how to turn the workplace into a vibrant
environment for a successful business.
A
professionally recorded audio cassette version of The
Soul of the Firm is also available. The audio cassette
version is excellent for listening while driving to
work, and for friends from other countries who may have
a better grasp of spoken English than of written English.
Bill
Pollard also serves as the Chairman of the Board of
Directors of The Avodah Institute.
Editorial Reviews
From
Amazon.com
C. William Pollard, chairman
of the $3 billion ServiceMaster Company, believes that
a commitment to people--employees as well as customers--is
the real reason for his worldwide corporation's continuous
growth in revenue and profit during the past quarter
century. In The Soul of the Firm, he explains
just how that bond has been forged and how it is now
manifested in a company that claims more than 200,000
employees and more than six million customers in 31
countries.
From
the Publisher
A passion for people is the key to the soul of the firm
In
an age of ubiquitous downsizing, the idea of a company's
loyalty to its employees seems almost outdated. Yet
The ServiceMaster Company has built an international
success on a commitment to the growth and development
of its people - a commitment that chairman C. William
Pollard calls The Soul of the Firm.
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